HOW THE RISE OF ALEXA & SIRI HAVE CHANGED THE CALL CENTER LANDSCAPE 

       

      WEBINAR

      Join SmartAction & CarrierSales on this webinar to learn how to prepare for these changes

      May 31, 2017 | 11AM PT

       

      Thanks to the huge success of personal digital assistants like the Amazon Echo, people – millennials especially – are now more willing to talk to machines than ever before. In fact, they expect it.  The ability to use one's voice and speak in a conversational, natural way to virtually any machine is a disruptive capability.

      This webinar will help you:

      • How consumer based conversational AI products have shifted customers’ preferences
      • Why brands must prepare 'Now' for the disruptive power of conversational AI platforms
      • Why this trend offers brands an opportunity to deliver a better customer service experience.

      Guest Speaker: Ray Hicken, VP, Sales @ CarrierSales 

       

       

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