Live Webinar:

Practical Use Cases of Intelligent Self-Service and the Impact it Can Have on Call Center Operations. 

Date: November 16, 2017

Time: 11:00AM PT

Duration: 30 Minutes plus additional time for Q&A

In this webinar we will delve into some common but overlooked areas where automation has a palpable  impact on customer and agent experience. From simple order status and updates, to complex 3-factor authentication an intelligent self-service solution can bring operational savings to your business.

Topics include:

  • A realistic assessment of what can & can't be automated
  • Use cases taken from taken from live applications
  • Where to start for the biggest impact
  • The positive impact on customers and agent