Are you ready?
Join SmartAction & EPIC Connections on this webinar to ensure you are prepared!
April 19, 2017 | 11AM PT
Learn everything you need to know about artificial intelligence in the Call Center: why you need it, where to use it, and how it impacts the customer experience.
This webinar will help you:
- Understand the components of AI self-service.
- Leverage AI to make the biggest impact on user experience.
- Get it right: learn from past industry mistakes.
- Start quickly using the tools available today.
Guest Speaker: Bill Pieper, President @ EPIC Connections
Gartner said it best when they predicted that nearly 90% of the customer relationship will be managed without human assistance in just three short years. The AI movement is about to start moving really fast; don’t get left behind! Self-service powered by AI is available and effective today. Attend this webinar and start preparing for your future call center.