Best Practices For A Successful Deployment
Webinar | July 26, 2017 | 11AM PT
In theory, a business chatbot can answer questions, process orders, make purchase suggestions, send delivery updates, and more. Many envisioned customers having natural "conversations" with these bots instead of live customer service reps, allowing brands to reduce headcount and cut costs. In reality, upwards of 70% of implementations have had extensive delays and fallen flat in meeting customer expectations.
Join us as we discuss:
- Why early chatbot deployments have failed to meet expectations
- The long-term vision that makes them so desirable for companies
- Best practices to launch successful chatbots