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5 Best Practices for AI Self-Service Without Compromise

With over 100 conversational AI deployments and nearly a dozen in the Fortune 500, this eBook shares our most important insights to self-service that works and is packed with real-world customer examples.


the eBook!

This eBook Will Answer:

How to find the perfect fit icon

How to find the perfect fit for conversational AI

How to design lanes icon

How to design “lanes” for virtual agents that outperform live agents

Real-world examples icon

Real-world examples from 9 leading companies

Which CX functions are required icon

Which CX functions are required to architect and manage self-service applications


Why Trust SmartAction?


What started as an AI research company, SmartAction is now the #1 AI-powered virtual agent solution for contact centers and operates conversational AI for more than 100 brands.

  • Gartner Cool Vendor
  • “Leader in AI Self-service” by Frost & Sullivan
  • Top-rated Virtual Customer Assistant on Gartner Peer Insights as ranked by customer reviews