Frost & Sullivan senior analysts share how leading businesses are making the transformation from live agents to AI-powered virtual agents one conversation at a time.
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Automate More in Your Contact Center Without Sacrificing An Ounce of CX
How to overcome IVR limitations to automate more
How to ease into voice and chat automation with minimal risk
How and where virtual agents offer better CX than live agents
Examples of AI-powered virtual agents in action, including call types, completion rates, and ROI
Two decades of proprietary conversational AI development for contact centers, automating hundreds of call types and chats for dozens of Fortune 500 companies
Automation as a service allows businesses to outsource all of their voice and chat automation needs with a nominal one-time setup fee and per-minute usage
Dedicated team of CX experts lives-and-breathes perpetual improvement for the most human-centric AI experience possible
Cloud-based solution integrates with every IVR and contact center platform – it’s that simple
