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Retailer's Starter Guide to Conversational AI

It’s time for retailers to face the facts—customers are asking for new ways to interact with brands, and many of them no longer require a human agent.  

Learn about the 10 top use cases from 11 leading retailers for AI-powered Virtual Agents to save time and money, and mitigate risk.


the eBook!

This eBook Will Answer:

How to find the perfect fit icon

How to find the perfect fit for conversational AI

How to design lanes icon

10 winning use cases for retailers

Real-world examples icon

Real-world examples from 11 leading retailers

Which CX functions are required icon

How to design virtual agents that outperform live agents


Why Trust SmartAction?


What started as an AI research company, SmartAction is now the #1 AI-powered virtual agent solution for contact centers and operates conversational AI for more than 100 brands.

  • Gartner Cool Vendor
  • “Leader in AI Self-service” by Frost & Sullivan
  • Top-rated Virtual Customer Assistant on Gartner Peer Insights as ranked by customer reviews