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Retailer's Starter Guide to Conversational AI

It’s time for retailers to face the facts—customers are asking for new ways to interact with brands, and many of them no longer require a human agent.  

Learn about the 10 top use cases from 11 leading retailers for AI-powered Virtual Agents to save time and money, and mitigate risk.

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the eBook!

This eBook Will Answer:

 
How to find the perfect fit icon

How to find the perfect fit for conversational AI

How to design lanes icon

10 winning use cases for retailers

Real-world examples icon

Real-world examples from 11 leading retailers

Which CX functions are required icon

How to design virtual agents that outperform live agents

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Why Trust SmartAction?

 

What started as an AI research company, SmartAction is now the #1 AI-powered virtual agent solution for contact centers and operates conversational AI for more than 100 brands.

  • Gartner Cool Vendor
  • “Leader in AI Self-service” by Frost & Sullivan
  • Top-rated Virtual Customer Assistant on Gartner Peer Insights as ranked by customer reviews